Customer Success (CS) strategy, AI automation, post-sale operations — or just comparing notes on what's working and what isn't. Reach out.
linkedin.com/in/mattclancy — best way to reach me
I lead Customer Success, support, and sales operations in enterprise cybersecurity. I also build the AI tools that automate the operational work — so the team can focus on customers instead of process.
20 years of doing the job taught me what's worth automating. Now I build the tools that surface the right data to the right people at the right time.